FAQ

1. How much does document shredding in Warsaw cost?

The price of document shredding depends on the quantity of materials. The standard package for companies covers shredding of up to 200 kg of documents for PLN 400 net – collection from the client, loading and transport included. Larger quantities are priced individually by weight. Contact us by phone or via the form to receive a free quote.

2. What documents can be handed over for destruction?

We destroy all documents containing personal data and confidential information, including: personnel files and HR documentation (employment contracts, payrolls, employee files), financial and accounting documents (invoices, contracts, tax declarations, reports), medical and legal documentation, binders, folders, files and computer printouts. Besides paper documents we also destroy electronic media: HDD and SSD hard drives, CDs/DVDs, pen drives, memory cards, phones, tablets and laptops.

3. How does the document shredding process work?

The service is carried out in a few simple steps: 1. Contact and quote – you call or write, we agree the date and price. 2. Collection – we come to your company and handle the loading ourselves. 3. Transport – documents are transported in closed containers or sealed bags. 4. Destruction – documents are destroyed at our facility with an industrial shredder, in accordance with DIN 66399. 5. Certificate – we issue a receipt protocol and a certificate confirming destruction. The entire process is overseen by a supervisor, guaranteeing full confidentiality.

4. How long does the service take?

We normally complete the service within 1–2 business days of the request. In urgent cases collection is possible even the next day. Contact us to arrange the most convenient date.

5. Can I be present during document destruction?

Yes, that is possible. You can deliver the documents to our facility in person and watch them being destroyed. Our facility is located about 60 km from Warsaw. Please arrange the date by phone in advance.

6. Do you collect documents from company premises?

Yes – we collect documents directly from your premises, including loading. We operate throughout Warsaw and all of Masovia. Collection and transport are included in the price. You don't need to organise transport or hire a vehicle – we take care of everything.

7. Will I receive a certificate after the documents are destroyed?

Yes. Every service ends with two documents being issued: a document receipt protocol – confirmation that we accepted the materials for destruction, and a certificate of destruction – confirmation of proper and secure destruction. Both documents serve as proof of fulfilling the personal data protection obligation under GDPR and can be presented during a data authority inspection.

8. Is document destruction a legal obligation for companies?

Yes. Under GDPR (General Data Protection Regulation) every personal data controller is obliged to ensure secure erasure of data whose retention period has expired. Throwing documents containing personal data into an ordinary bin, or their unauthorised disclosure, risks a financial penalty from the data protection authority. Professional destruction with a certificate documents fulfilment of this obligation.

9. What is the DIN 66399 standard and why does it matter?

DIN 66399 is a European standard defining security levels for data media destruction (from P-1 to P-7 for paper). The higher the level, the smaller the fragments – and the harder it is to reconstruct the information. Companies processing personal, medical or financial data should use at least class P-4 for paper documents. Our services comply with the requirements of this standard.

10. Do you destroy hard drives and other data media?

Yes, we offer physical destruction of electronic media, including HDD and SSD hard drives, CDs, DVDs and Blu-ray discs, memory cards and pen drives, phones, tablets and laptops. Physical destruction of the medium is the only method guaranteeing data cannot be recovered – formatting and logical deletion are not sufficient from a GDPR perspective.

11. How long must company documents be kept?

Document retention periods are regulated by law: employee personnel files – 10 years (hired after 1 Jan 2019) or 50 years (hired before that date); social insurance and tax records – 5 years; invoices and accounting documents – 5 years; commercial contracts – at least 6 years (limitation period); medical records – 20 years. After these periods expire, documents must be securely destroyed in accordance with GDPR.

12. Do you operate outside Warsaw?

Yes, we serve clients across the whole Masovia region, including Pruszków, Piaseczno, Legionowo, Otwock, Grodzisk Mazowiecki and nearby towns. For larger orders, service from other regions is possible – contact us to discuss the details.

13. How do I order the document shredding service?

Zamówienie usługi jest proste: zadzwoń pod numer 531 690 670 lub 22 214 52 20, napisz na adres bok@niszczeniedokumentow.com lub wypełnij formularz kontaktowy na stronie niszczeniedokumentow.com/kontakt. Poinformuj nas o szacowanej ilości dokumentów (w kg lub liczbie segregatorów), lokalizacji odbioru i preferowanym terminie. Wrócimy do Ciebie z wyceną w ciągu kilku godzin.

14. Do you operate in compliance with GDPR?

Yes – all our processes have been designed with full GDPR compliance in mind: documents are transported in closed, sealed containers; the entire process is overseen by a dedicated supervisor; we issue a certificate of destruction as proof of fulfilling the obligation; destruction is carried out in accordance with DIN 66399.

15. What is the minimum order size?

We do not impose a minimum quantity of documents – we serve small offices with a few boxes of documents as well as large companies with thousands of kilograms of archives. The standard package covers up to 200 kg for PLN 400 net, which corresponds to roughly 20–30 full binders.

16. Do I have to remove staples, paper clips or take documents out of binders?

No. You can hand over documents as they are – with staples, clips, in sleeves, folders and binders. Our industrial shredder handles them without any problem, saving you hours of work.

17. Can I rent a document collection bin?

Yes. We deliver a lockable bin to your company for 7 days for PLN 300 net per bin. Once full, we collect it and destroy the contents, issuing a certificate of destruction.

18. Do you sign data processing agreements?

Yes, at the client’s request we sign a data processing agreement compliant with Art. 28 GDPR. You can download the template from our website: Download the DPA template (DOCX, in Polish).